Frequently Asked Questions

Step 1: Sign up at Hcoin Wealth center

  • Visit our signup page to create a Hcoin account.
  • Step 2: Verify your identity

  • See our detailed guide on this page on how to having your identity verified.
  • Step 3: Deposit money into your Hcoin wallet

  • Refer to our guide on how to add money to your Hcoin wallet to buy Hcoin & other digital currencies.
  • Step 4: Buy digital currency

  • Refer to our buying digital currency guide to purchase your digital currency.
  • 1 Click on the "Wealth center" button on the home page and follow the procedure.

    2 Or locate the register button anywhere on the site

    3 Or click the sign up with facebook button on the Wealth Center

    NB:Pick a strong, secure password (seriously, a strong one - you won't regret it

    To verify your account , you need to submit the required documents:

    From the side menu, click SETTINGS and next to verification click on UPGRADE. Submit a high quality photo or scan of your national identity book, identity card or passport. The document should clearly show your personal identity number, names, date of birth and a clear photo. Later, we may ask you to verify your address. To verify your address, please submit a high quality photo or scan of a proof of residence document where your name, address of residency and date of issue are clearly visible. The document must not be older than 3 months from the day of its issue.

    Accepted documents:

  • Utility bill Bank statement with physical address
  • Municipal rates and taxes invoice lease or rental agreement
  • Mortgage statement
  • Telephone or cellular account
  • Recent insurance policy document
  • Identity document e.g. passport|national id
  • NOTE: We allow photos or scans of paper documents and PDF's. We are unable to accept poor quality scans and online or mobile screenshots.

    Your account will still function even if it is not verified , but one way or the other you will have to verify it in order to avoid any inconveniences when you request cashout.We are required to know our customer by the KYC rules and as such we require you to verify your account

    All you need to do is click on shop on the menu bar and submit your details on the contact form as our shop is coming soon.An admin will contact you.

    When the shop is running, you will be able to rent space if available through a register shop function

    Contact us by phone or at

    login in to the wealth center and locate the exchange altcoins button on the side bar on your dashboard.

    login here

    Contact Us

    You have more questions?

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